Jeff Davis County’s top officials are stonewalling a misconduct and use-of-force complaint against Chief Deputy Adriana Ruiloba, refusing to provide even the most basic answers after weeks of documented follow-up attempts.
Sheriff Victor Lopez and County Attorney Glen Eisen have been asked — repeatedly — whether an investigation was conducted into the June 27, 2024 incident, what the findings were, and whether any discipline was imposed. Instead of answering, the Sheriff’s Office has taken calls, kept staffers on the line for up to two minutes, then produced nothing: no contact, no clarity, no accountability.
The follow-ups were not casual. They were conducted by a U.S.-based Virtual Personal Assistant firm with vetted American professionals — a firm that has worked for years with multiple businesses run by Big Bend Times Publisher David Flash. These assistants were given explicit, written instructions and asked only straightforward, professional questions. Their notes and call logs — showing repeated answered calls that went nowhere — have been forwarded directly to Lopez and Eisen.
In other words: there is a complete paper trail, and it points not to confusion but to deliberate obstruction.
“Exactly how any normal public-facing office operates? This is the opposite,” Flash said in his letter. “The refusal to provide even a proper point of contact is unprofessional and is being documented.”
Lopez and Eisen have now had multiple opportunities to respond. They have not. They have not identified an investigator, a timeline, or even acknowledged whether Texas law requiring review of complaints against law enforcement officers is being followed.
Instead, the Sheriff’s Office has managed only to reinforce what critics say is a culture of arrogance and avoidance inside Jeff Davis County government — an office that answers the phone, then stonewalls until the caller hangs up.
Flash has given the county a deadline: provide a written response, with details of any investigation or the legal basis for refusing one. So far, silence.
The message to the public, for now, is clear: Jeff Davis County officials cannot or will not answer basic questions about alleged misconduct in their own ranks.
