The Hotel Limpia, a historic landmark nestled in the scenic Davis Mountains, is now hiring a Front Desk Agent to be the first point of contact for guests and ensure a welcoming, high-quality experience from check-in to check-out.
Job Title: Front Desk Agent
Location: The Hotel Limpia, 101 Memorial Square, Fort Davis, TX
Contact: frontdesk@hotellimpia.com | (432) 426-3237
Website: hotellimpia.com
Status: Open now
About the Role:
The Front Desk Agent will oversee guest registration, manage reservations, and provide details on rooms, rates, and hotel amenities. The ideal candidate will be a skilled communicator with a strong customer service mindset, ready to assist in a fast-paced hospitality environment.
Key Responsibilities:
- Complete check-in and check-out procedures
- Manage reservations (phone, online, and walk-ins)
- Process payments and verify ID/credit card data
- Assign rooms and inform guests about hotel features
- Respond to guest concerns and complaints professionally
- Coordinate with housekeeping and assist when needed
- Promote additional services and facilities when appropriate
- Maintain accurate booking and payment records
- Perform other duties as assigned
Qualifications:
- Excellent verbal and written communication skills
- Strong interpersonal and multitasking abilities
- Experience with office equipment and management software
- Attention to detail and professionalism under pressure
- Previous hotel or front desk experience preferred
- Bilingual proficiency is a plus
Requirements:
- Customer-first attitude
- Willingness to work evenings, weekends, and holidays
- Ability to resolve issues calmly and efficiently
Benefits:
- Competitive pay
- Flexible scheduling
- Employee discounts
- Health, vision, and dental insurance
- Paid time off (PTO)
- Opportunities for advancement
To apply or learn more, visit hotellimpia.com, stop by the front desk, or email your resume to frontdesk@hotellimpia.com.
